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PODIATRIST-PRESCRIBED • 4 CHICAGO-AREA LOCATIONS

Custom Orthotics in Chicago, IL

Prescription-grade custom orthotics engineered for your foot — not a generic size. Michigan Avenue Podiatry combines 3D digital foot scanning with comprehensive biomechanical gait analysis to fabricate orthotics that address the root cause of your pain, not just the symptoms. Over-the-counter insoles cushion. Custom orthotics correct.

4
Chicagoland Locations
3D
Digital Foot Scanning
Most
Insurance Plans Accepted
2–3 wks
Typical Turnaround

Custom orthotics Chicago — prescription foot orthotics fabricated from 3D scan

Custom vs. Over-the-Counter Insoles

Walk down any pharmacy aisle and you’ll find cushioned insoles — but cushioning is not correction. Over-the-counter insoles are mass-produced in standard sizes, provide generic cushioning only, and do not address structural alignment issues.

Prescription custom orthotics are fabricated from a 3D scan of your exact foot geometry, correcting biomechanical abnormalities such as supination, overpronation, and leg-length discrepancy. They are preceded by a full biomechanical and gait analysis by a licensed podiatrist and made from medical-grade materials (polypropylene, graphite, EVA foam) selected for your diagnosis, weight, and activity level.

Multiple peer-reviewed clinical studies confirm that custom orthotics produce superior outcomes for conditions like plantar fasciitis compared to prefabricated insoles — particularly for patients with moderate to severe symptoms or chronic, recurring pain.

Custom orthotics are frequently covered by insurance as a prescribed medical device. Our billing team verifies your benefits before your appointment so there are no surprises.

Conditions Treated with Custom Orthotics

Custom orthotics are clinically indicated for a wide range of musculoskeletal and biomechanical conditions.

Plantar Fasciitis

The most common cause of heel pain. Orthotics provide arch support and offload the plantar fascia during weight-bearing activity.

Flat Feet (Pes Planus)

Custom orthotics restore proper arch height and reduce the overpronation that leads to ankle, knee, and back pain.

High Arches (Cavus Foot)

Accommodative orthotics distribute pressure evenly across a rigid, high-arched foot that concentrates load on the heel and ball.

Bunions

Functional orthotics reduce pressure on the first metatarsophalangeal joint and slow the progression of bunion deformity.

Metatarsalgia & Shin Splints

Forefoot pain and tibial stress syndrome respond well to orthotics with metatarsal pad support and pronation control.

Diabetic Foot & Knee/Hip Pain

Diabetic orthotics redistribute plantar pressure to prevent ulcers. Correcting foot mechanics often alleviates patellofemoral and hip pain up the kinetic chain.

Types of Custom Orthotics & Our Process

Your podiatrist will prescribe the orthotic category, materials, and design that best address your specific condition and lifestyle.

Device Type

Functional Orthotics

Rigid or semi-rigid shells designed to control abnormal motion — overpronation, supination, and forefoot varus. The workhorse prescription orthotic for most biomechanical conditions including plantar fasciitis, flat feet, shin splints, and knee pain.

Device Type

Accommodative Orthotics

Soft, cushioned devices that accommodate existing deformities and redistribute plantar pressure rather than correct alignment. Ideal for high arches, diabetic foot, elderly patients, and arthritis cases where rigid correction is contraindicated.

Device Type

Sports Orthotics

Thin, lightweight, high-performance devices engineered to fit athletic footwear. Carbon-fiber or graphite shells withstand the repetitive high-load demands of running, cycling, and court sports.

Device Type

Diabetic Orthotics

Specialty pressure-relief devices with total-contact design, extra-depth accommodations, and antimicrobial top covers. Designed to protect neuropathic feet and prevent ulcer formation.

Learn about diabetic foot care →

Step 1–2

Biomechanical Evaluation & 3D Scan

Your podiatrist examines foot structure, joint range of motion, muscle strength, and alignment. A high-resolution 3D scanner captures the contours of your foot in millimeter-level detail — no plaster mess.

Step 3–5

Gait Analysis, Fabrication & Fitting

We analyze your walking and running mechanics to inform the orthotic prescription. Your devices are fabricated from medical-grade materials at a certified laboratory (2–3 week turnaround). You return for a fitting and 6-week follow-up to assess outcomes.

Insurance & Custom Orthotic Benefit Verification

Coverage for custom orthotics varies by insurance plan, diagnosis, medical necessity, and whether orthotics are a covered benefit under your policy. Our team verifies benefits before fabrication.

  • Most major plans accepted: BCBS, Aetna, Cigna, UnitedHealthcare, Humana, Medicare
  • Benefits verified before fabrication whenever possible
  • Coverage depends on your plan, diagnosis, deductible, and DME benefits
  • HSA/FSA payment may be available for eligible patients
  • Medicare coverage rules are diagnosis-specific and should be confirmed before treatment
Verified
Before Fabrication
3D
Digital Scanning
2–5 yr
Orthotic Lifespan
4
Chicago Locations

Our Locations

Four convenient Chicagoland offices for custom orthotics evaluation and fitting.

Michigan Avenue — Chicago

30 North Michigan Avenue, Suite 1220, Chicago, IL 60602

(312) 701-0770

Mon–Fri 8am–5pm

Book at this location →

Elmhurst, IL

277 North York Street, Elmhurst, IL 60126

(312) 701-0770

Mon–Fri 9am–5pm

Book at this location →

Flossmoor, IL

19801 Governors Hwy #150, Flossmoor, IL 60422

(708) 799-2900

Mon–Fri 9am–5pm

Book at this location →

Tinley Park, IL

6703 W 159th Street, #107, Tinley Park, IL 60477

(708) 799-2900

Mon–Fri 9am–5pm

Book at this location →

Insurance & Estimates

Custom Orthotics Insurance Coverage

Custom orthotics coverage varies by plan, diagnosis, medical necessity, and whether orthotics are included as a covered benefit. Our team can check your benefits and explain your expected responsibility before fabrication.

What Insurance May Review

  • Your diagnosis and medical necessity
  • Whether your plan includes orthotics or DME benefits
  • Referral or authorization requirements for your plan
  • How often a new pair may be covered

What We Explain Before Fabrication

  • ·Your verified benefits when available
  • ·Whether prior authorization or referral is needed
  • ·Your expected responsibility before the orthotics are made
  • ·Self-pay options if your plan does not cover orthotics

We’ll verify your orthotic benefit before fabrication.

If your plan does not cover orthotics, we review your options before you move forward.

Call (312) 701-0770

Frequently Asked Questions

Common questions about custom orthotics at Michigan Avenue Podiatry.

Coverage for custom orthotics varies by insurance plan, diagnosis, medical necessity, and whether orthotics are included as a covered benefit. Our team verifies benefits whenever possible and explains your expected responsibility before fabrication, so you can decide before moving forward.

Many health insurance plans — including Medicare Part B, BCBS, Aetna, Cigna, United Healthcare, and Humana — cover custom orthotics when they are prescribed by a licensed podiatrist for a documented medical condition such as plantar fasciitis, flat feet, diabetic foot complications, or arthritis. Coverage depends on your specific plan, annual deductible, and the diagnostic codes assigned. Medicare, for example, covers diabetic therapeutic shoes and inserts for qualifying patients with diabetes. Our billing team contacts your insurer before your appointment to confirm your benefits and provide a cost estimate.

Durability varies by orthotic type and usage. Rigid functional orthotics (polypropylene or graphite shells) typically last 2 to 5 years with proper care. Soft accommodative orthotics used for diabetic or geriatric patients may require replacement every 1 to 2 years as materials compress. Sports orthotics used daily in athletic footwear generally last 1 to 3 years. Children’s orthotics need replacement as feet grow — typically every 12 to 18 months. Your podiatrist will evaluate wear at follow-up visits and recommend replacement when clinically indicated.

Custom orthotics are clinically indicated for a wide range of musculoskeletal and biomechanical conditions: plantar fasciitis (heel pain), flat feet / overpronation, high arches / cavus foot, bunions (hallux valgus), metatarsalgia (ball-of-foot pain), Morton’s neuroma, Achilles tendinopathy, shin splints (medial tibial stress syndrome), Sever’s disease in children, diabetic foot ulcer prevention, and knee, hip, or lower-back pain linked to foot mechanics. They are also used post-surgically for bunion surgery recovery and to prevent recurrence.

Over-the-counter insoles like Dr. Scholl’s are mass-produced from generic templates designed to fit a range of foot sizes. They provide cushioning and minor arch support but are not designed for your foot’s unique geometry or your specific biomechanical abnormalities. Prescription custom orthotics are fabricated from a precise 3D digital scan of your individual foot, following a complete podiatric examination. They are made from medical-grade materials chosen based on your diagnosis, body weight, and activity level, and they control specific joint motions identified during your gait analysis. Multiple peer-reviewed clinical studies confirm that custom orthotics produce superior outcomes for conditions like plantar fasciitis compared to prefabricated insoles — particularly for patients with moderate to severe symptoms or chronic, recurring pain.

Step Into Pain-Free Living in Chicago

Our podiatrists are ready to evaluate your foot mechanics and determine whether custom orthotics are right for you. Most insurance plans accepted. Same-week appointments often available.

Book Your Evaluation

Medically reviewed by Dr. Mohammad Usman, D.P.M. — Podiatric Physician & Foot & Ankle Surgeon. Featured in Forbes, CNN, The Wall Street Journal, Bustle, and Medscape.



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